CONTACT

GENERAL ENQUIRIES

For enquiries relating to:

• general media, public relations, and corporate communications;

• administrative and operational enquiries; and

•  non-commercial general correspondence.

Email:

contact@aimetamarkets.com

Please note: AIMM provides Commercial Intelligence Services only. AIMM does not provide investment, project finance, capital deployment or funding services.

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COMMERCIAL INTELLIGENCE

Commercial Intelligence Enquiries

For enquiries relating to:

• Commercial Intelligence Services;

• Commercial Intelligence Deliverables;

• Commercial Intelligence Dossiers;

• procurement intelligence;

• tender intelligence; and

• commercial opportunities.

Email:

intelligence@aimetamarkets.com

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COMMERCIAL & CONTRACTUAL MATTERS

Commercial Agreements

For enquiries relating to:

• Master Agreements;

• Commercial Intelligence Riders;

• Commercial Intelligence Licences;

• commercial terms;

• onboarding; and

• institutional engagement.

Email:

commercial@aimetamarkets.com

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COMPLIANCE & LEGAL

Compliance Enquiries

For enquiries relating to:

• compliance;

• legal documentation;

• sanctions;

• intellectual property;

• governance documentation; and

• regulatory matters.

Email:

compliance@aimetamarkets.com

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PRIVACY & DATA PROTECTION

Privacy Enquiries

For enquiries relating to:

• Privacy Policy;

• personal information;

• data protection;

• data retention; and

• information governance.

Email:

privacy@aimetamarkets.com

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GENERAL COMMUNICATIONS

Unless otherwise requested by AIMM, communications should be submitted electronically using the appropriate email address above.

Where necessary, AIMM may request additional information to verify the identity of the sender, the nature of the enquiry or the authority of the organisation making the enquiry.

The use of a particular email address does not, by itself, establish any contractual relationship, obligation or acceptance of instructions by AIMM.

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RESPONSE TIMES

AIMM seeks to review enquiries as promptly as reasonably practicable.

Response times may vary depending upon:

• the nature of the enquiry;

• the complexity of the subject matter;

• verification requirements;

• operational priorities; and

• applicable business hours.

AIMM reserves the right, at its sole discretion, to determine whether and how to respond to any enquiry. AIMM is under no obligation to respond to every enquiry, to provide reasons for declining to respond, or to enter into any discussion, negotiation or commercial relationship.

Receipt of an enquiry does not constitute acceptance of any proposal, instruction or commercial relationship.

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IMPORTANT NOTICE

Communications submitted to AIMM should not contain confidential, proprietary or commercially sensitive information unless appropriate confidentiality arrangements are already in place or AIMM has expressly requested such information.

Submission of an enquiry through any AIMM contact channel does not create a contractual relationship or oblige AIMM to provide Commercial Intelligence Services.

Any Commercial Intelligence Services provided by AIMM remain subject to AIMM's applicable commercial framework, contractual documentation and governance policies.